After a car accident and stranded in the middle of nowhere, an ex-con and his daughter find themselves in an abandoned hotel, populated by sub-human cannibalistic creatures.
Alan Binder is a skillful hostage negotiator, the best in Mexico, who will soon face the most crucial case of his career when the President and his lover are kidnapped. The kidnapper demands to negotiate only with him.
Amelia, who wants to open a year-round Christmas store, bids for a shop lot against Vic, who wants to open a chocolate shop. Rivalry becomes romance when they must work together.